We had a call with SAP yesterday regarding subject issue, following are
the MOM of discussion –
1.
SAP has not able to trace the exact root cause of the
issue, also this is an rare case where BSEG table wont update the clearing
information and also this issue cannot be re-generated again in any environment
so SAP failed to find out the exact reason for the same.
2.
SAP has suggested for table update for which they need
our permission, following process SAP will follow for table update-
a. SAP will run the
program ‘RFVD_CHK_CHANGE_CLEARING’ in Production for updating the BSEG table
with clearing document information. In this program SAP will do the linkage of
Customer Invoice document number (which has no clearing information updated in
BSEG table) with the relevant clearing document number. In selection parameter
of the program, SAP will give both Customer invoice number & Clearing
document number, year, line item & clearing date and do the update run
which will post the clearing information in BSEG table against the Customer
invoice number for which clearing information is missing. This activity will be
done one by one for all the customer invoice documents which has missing
clearing information in BSEG table.
b. As this activity will
only update the BSEG table with clearing information, so as confirmed by SAP
there will not be any down time require in Production to carried out this
activity and also there will not be any implication on any other transaction,
SAP tables as well as SAP standard reports while performing this activity.
c. To do this activity
SAP has require our approval for go-ahead for table update in Production and
needed some T.codes authorization.
